Cleaning Business Workplace Incident Reporting Guide (Canada)

This guide provides a practical incident-reporting system tailored for cleaning business owners in Canada. It covers essential topics such as what incidents to report, who to notify, and the types of evidence to collect. Key points include: • Understanding various incident types: injuries, near misses, and property damage. • Identifying the necessary parties to notify, including emergency services, provincial regulators, and clients. • Establishing an effective response protocol to protect workers and preserve evidence. • Creating a detailed incident file to safeguard against potential claims and ensure compliance with workers' compensation laws. • Implementing corrective actions to prevent future incidents and improve workplace safety. This guide emphasizes the importance of treating every incident seriously and provides a framework for systematic reporting and response, helping cleaning businesses minimize risks and liabilities.